Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Royal Reels Casino, we believe gambling should only ever be viewed as entertainment – similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and only for fun.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to play at Royal Reels Casino. We take age verification seriously and reserve the right to request proof of identity. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Spending more time or money on gambling than intended
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble
- Neglecting work, study, or relationships due to gambling
- Lying about the extent of gambling involvement
Self-Help Tools & Responsible Gaming Features
Royal Reels Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose in a given timeframe
- Betting Limits: Control the maximum stake per game or bet
- Reality Checks: Receive pop-up reminders of how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Request permanent closure of your account
We encourage you to use these tools proactively. Contact our customer support team to activate any of these features.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (New Zealand)
Helpline: 0800 664 262 (free call)
Website: www.problemgambling.nz
Available 24/7 for support and counselling - Gambling Helpline
Helpline: 0800 352 352
Free, confidential support and referrals to local services
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Need Help?
If you're struggling with gambling, please reach out for support today. There is no shame in asking for help, and support services are confidential and free. Your wellbeing is important to us.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit www.problemgambling.nz
Our Commitment
Royal Reels Casino is committed to promoting responsible gambling. We support harm minimization and work in partnership with organisations dedicated to preventing and treating problem gambling. If you have concerns about your gambling or someone else's, we encourage you to seek help immediately.